Your information and privacy

Bookings and optional details

A booking records your name, contact details, selected service, amount and payment or request status. Optional gotra, family details, intentions and files are saved with the booking when you supply them.

Provide only details needed for your selected service. Family details, photos and other attachments are optional. Share information about another person only with their permission.

Files and device storage

Uploaded files are stored privately with the booking in Cloudflare storage; they are not automatically published as testimonials or public ritual recordings.

This browser stores language preferences, booking references and pending checkout references so you can return to your request. Signing out clears this browser’s booking references. Verified account bookings can be recovered across devices; guest bookings require the booking reference and matching verified phone. Clearing browser data does not delete server records. Keep references private. Uploads require verified login and are limited to 10 MB per file, 25 MB per booking and 100 MB per account.

Login and payments

When login is available, your name and verified phone number identify your account; email is optional. The configured WhatsApp service delivers the requested login code. A session cookie keeps you signed in.

Razorpay processes checkout payments. We retain payment references, amounts and verification status to reconcile the booking. Do not send card PINs, UPI PINs, payment passwords or login codes to support.

Support requests

Support requests are stored privately with your verified account or booking. Cloudflare AI may prepare internal summaries and draft replies for review. AI cannot approve refunds, service dates or delivery. Only reviewed replies appear in your booking status. You can opt into automatic payment, service and support updates to your verified WhatsApp number on the Support page; turn them off there or reply STOP. Email notifications are not active yet.

AI conversations

Starting the voice feature requests microphone permission. When connected, your audio or typed messages are sent to the configured AI provider, Google, to generate responses. Birth details or personal intentions you choose to discuss form part of that conversation.

Session and usage records support time accounting and support. Voice-session records can include transcripts supplied through the voice service. Do not assume a conversation is never stored or automatically deleted when it ends.

You can end the session and revoke microphone access in your browser. The support channel can help with questions about a particular session or record.

Support, correction and deletion requests

Use the support page or call +91 8860412345 to ask about your information, correct a record or request deletion. Include a booking reference if relevant; ownership verification may be needed.

Submitting a tracked request saves a support ticket with your booking. The separate WhatsApp option prepares a message for your review; sending it uses WhatsApp’s service.

Deletion is a reviewed request, not an automatic promise that every transaction or provider record can immediately be erased. Ask support which records are retained for your case and why. Saved photos and files remain private until you delete them from your saved-file library. Deleting a saved file removes its booking attachments too. Files are quarantined until a malware scan passes. Failed uploads and infected files are deleted after seven days; transaction records are retained separately.

Get help

Share your booking or payment reference and a short description. Never send an OTP, PIN or payment password.